Help Desk

Please use one of the methods below to submit your support request. Please include contact info, library, and a description of your problem. Once submitted, you'll get a confirmation email with a ticket number assigned.

Staff Accounts

Public Library Staff Accounts

School Media Center Staff Accounts


Mon - Fri: 8:30 AM - 5:00 PM

Sat: 9:00 AM - 12:00 PM


Emergency calls may be made after regular hours for complete loss of Internet, Horizon functionality, or a major disruption of patron services.