Help Desk

Please use one of the methods below to submit your support request.  Please include contact information, library, and a description of your request. Once submitted, you'll get a confirmation email with a ticket number assigned.


Monday - Friday:  8:30 AM - 5:00 PM

Saturday:  9:00 AM - 12:00 PM


Emergency calls may be made after regular hours for complete loss of Internet, Horizon functionality, or a major disruption of patron services.

Checkout During Horizon Outage

Public Library Staff Accounts

School Media Center Staff Accounts