Help Desk
Please use one of the methods below to submit your support request. Please include contact info, library, and a description of your problem. Once submitted, you'll get a confirmation email with a ticket number assigned.
Phone: (507) 288-5513, select option 1
Toll Free: (800) 992-5061, select option 1
Email: helpdesk@selco.info
Website / Service Desk: helpdesk.selco.info
Staff Accounts
Public Library Staff Accounts Form (Create, Update, or Delete Public Library Staff Accounts)
School Media Center Staff Accounts
Media Center Staff Accounts Form (Create, Update, or Delete School Media Center Staff Accounts)
Hours
Mon - Fri: 8:30 AM - 5:00 PM
Sat: 9:00 AM - 12:00 PM
Emergencies
Emergency calls may be made after regular hours for complete loss of Internet, Horizon functionality, or a major disruption of patron services.