Help Desk
Please use one of the methods below to submit your support request. Please include contact information, library, and a description of your request. Once submitted, you'll get a confirmation email with a ticket number assigned.
Phone: (507) 288-5513, select option 1
Toll Free: (800) 992-5061, select option 1
Email: helpdesk@selco.info
Hours
Hours
Monday - Friday: 8:30 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Emergencies
Emergencies
Emergency calls may be made after regular hours for complete loss of Internet, Horizon functionality, or a major disruption of patron services.
Public Library Staff Accounts
Public Library Staff Accounts
Public Library Staff Accounts Form (Create, Update, or Delete Public Library Staff Accounts)
School Media Center Staff Accounts
School Media Center Staff Accounts
Media Center Staff Accounts Form (Create, Update, or Delete School Media Center Staff Accounts)