Mark an Item Missing
If you cannot find an item on your Pull List, it will show up again on your list the next day. The item you didn’t find must be marked “Missing” in order for the request to move onto another library’s Pull List.
Watch How to Mark Item Missing
First, search (F2) for the item in Horizon.
Select an index to search such as title, author, series, subject, etc.
Type in Title (or Barcode# or other search term)
Click “OK”.
Be sure to select the correct item (title and format) from your library.
Press F10 or the “Send To…” button in the toolbar
Select “Copy/Item List” and click “OK”.
Select the copy from your location.
Click “Edit” at the bottom of the screen.
Locate the Item Status (it should currently say “i” for Available)
Manually change the ‘i’ to 'm'
Click Save or CTRL-S
Click Close
Item In Transit: What to do if you can't mark an item missing?
Scenario 1: There is an item you can't find in your library. When you try to mark them missing, a window pops up and says it is requested from another library and you can't change the status from in transit.
Scenario 2: You check an item in from your tub and it goes on hold or in transit, but then you notice it is damaged.
Go to CKI window
On Toolbar, select CKI --> Damaged Mode
You will now see that you are checking in an item in Damaged Checkin Mode:
Scan the item
The Item now has a status of Damaged
Go back and follow the steps to Mark Item Missing.
